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This month Simon Banks looks through the most memorable quotes from the Bottom Line interviews of the last 12 months.

The Internet of Things is expected to be a future major market, which could be a target for security companies given the overlap with areas such as home cinema, automation, biometrics, cameras and big data analytics.

Philip Carse, Principal Analyst at Megabuyte

We ensure that we always install the correct system and one which is right for our customer. If the wrong grade is installed and something goes wrong, the Alarm Company may be liable as the Risk Assessor.

Dave McKay, Managing Director of AFA Fire and Security Ltd.

The growth of our signalling estate has been fundamental to our success. I have focussed on expanding our recurring revenue contract base due to the value they offer compared to one off high risk project revenues.

Nigel Jackson, Managing Director of Swift Fire & Security and Director of Marlowe PLC.

It’s important for the business to continue to support and grow talent to ensure a pipeline of future engineers for the Industry. We strongly believe you must invest in young people and help guide them in their careers.

Lucie Banham, Director of The Banham Group.

The highest standards only work if the whole site is managed well. Hatton Garden could have been avoided through stricter operational procedures and installation of the highest levels of security available.

Graeme Dow, Director of Safeguard Security Consultants.

When used appropriately IoT provides additional benefits to high security systems and greater flexibility and functionality for the lesser secure systems. We strongly believe in the benefits of IoT, especially Apps for CCTV, and feel this is a growing area that will benefit us all.

Stephen Leigh, Sales Director of Argus Fire & Security Ltd.

NPCC Policy has set a date of 2020 for all calls to be passed electronically. This would result in an average time saving of 120 seconds per call. Other benefits include the elimination of human error which has been an issue in the past, with Hatton Garden being the most notable example!

David Mair, Metropolitan Police – Manager Security Systems Unit and NPCC Security Systems Group Technical Representative.

We see a lot of alarm system Apps and interfaces that offer the user basic functionality. Systems that use logic and gather feedback to tailor services to an individual’s needs are where we need to be for full automation and convergence.

Tim Northwood, General Manager at Inner Range Europe Limited

The technology and services that come with IoT will make it so much easier to understand your business’ Key Performance Indicators. By analysing the data in a smart way, you can improve efficiency, start offering better services and increase your customer satisfaction.

Rami Avidan, Managing Director of Tele2 IoT (Internet of Things)

New technology is great, whether it is drones searching for missing people or body worn cameras deflecting potential violent situations. Nonetheless regulators and law makers need to keep abreast of the risks. Transparency is the ticket to its acceptance by the public.

Tony Porter, the UK’s Surveillance Camera Commissioner and independent Government regulator.

The gaps between physical systems and non-physical security teams is one that is very easily exploited by criminals but with some quality communications is one of the most straightforward to start rectifying.

Mike Gillespie, Founder of Advent IM Ltd

You Said It!

"Thanks to CSL we were able to give our customer access to the cctv via the 4G Router Amazing bit of Kit @CSLDualCom"

Tweeted by @ssefalkirk - Nov 10

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