CSL DualCom Health will use the pedigree of DualCom as market leader in the European dual signalling market to offer a depth of experience and resilience of the DualCom Gemini Platform to the telecare sector.
99% of existing telecare solutions rely on a single telephone line as the emergency communication path. If the line is in use during an emergency or fails completely, residents would be left vulnerable, isolated and fire alarms would not be delivered to the monitoring centre. As a result of telephone line based signalling vulnerabilities, fatalities in care homes have hit the headlines over recent years.
DualCom SafeLink® is the first product to deliver wireless technology to the telecare market, designed to provide a much needed solution. It provides a secure wireless back-up communication route which will signal an alarm to the monitoring centre without delay whether the telephone line is working/in use or not. This ensures that residents always have a working line of communication to send emergency signals.
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DualCom SafeLink® is a telephone line monitoring device providing a secondary wireless communication path which checks that phone lines are secure and remain operational at all times.