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CSL DualCom Group Ltd is a leading international Critical Connectivity® provider specialising in Machine-to-Machine (M2M) communications. The CSL DualCom Group encompasses CSL DualCom Security and CSL DualCom Health operating in the United Kingdom, Ireland and Sweden.
CSL DualCom invented dual signalling, which combines fixed line signalling with GPRS mobile technology and pioneered the move from wired to wireless technology in the electronic security industry. CSL DualCom now offer this proven track record in the delivery of critical connectivity between the monitored premises and the Alarm Receiving Centre to a host of M2M sectors.
In 2006 the company was subject to a successful MBO led by Group CEO, Phil Hollett and Simon Banks, founder and Group Managing Director. Since the MBO, CSL has firmly established the DualCom brand as the UK’s best selling dual signalling system and the preferred choice for hundreds of thousands of professional installations in commercial, retail and high value residential premises.
Following a period of rapid growth, Bowmark Capital took over from Octopus Investments in 2011, investing alongside the senior management team.
The DualCom Gemini Managed Network was introduced in 2007, which has since proven to be the most resilient and reliable managed network in the industry. Today, Gemini handles over 1 billion calls each month and is the platform that provides the Critical Connectivity® to over 300,000 protected premises throughout Europe.
CSL DualCom is an ISO9000 certified company and the only signalling service provider to have invested in a purpose built and fully resourced Network Operations Centre (NOC) which houses our dedicated Network Team and Customer Support Helpdesk.
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